Question 1

How do I book an executive airport transfer from Cardiff to Heathrow?

Accepted Answer

Booking your executive airport transfer is simple! Visit our online booking page, enter your pickup location in Cardiff, select Heathrow as your destination, choose your preferred luxury vehicle (Mercedes E-Class, or V-Class), and provide your flight details. You can also call us on +44 (0) 7974 812067 or email info@executiveswifttravel.com. We recommend booking at least 48 hours in advance for guaranteed availability.

Question 2

How far in advance should I book my luxury chauffeur service in Cardiff?

Accepted Answer

We recommend booking your luxury chauffeur service at least 24-48 hours in advance to ensure vehicle availability. For peak times (weekends, holidays, major events in Cardiff), booking 3-7 days ahead is advisable. However, we do accommodate last-minute bookings subject to availability - just call us directly for urgent requests.

Question 3

Can I make multiple bookings for corporate airport transfers?

Accepted Answer

Absolutely! We specialise in corporate travel solutions and can handle multiple bookings for your team. Whether you need regular airport transfers, roadshow transportation, or conference logistics, we offer corporate accounts with dedicated account management, priority booking, and monthly invoicing. Our executive airport taxi service for professionals is specifically designed for business travelers. Contact us to discuss your corporate travel requirements.

Question 4

Do you provide meet and greet service at Cardiff Airport?

Accepted Answer

Yes, all our Cardiff Airport transfers include complimentary meet and greet service. Your professional chauffeur will be waiting in the arrivals hall with a name board displaying your name or company logo. They'll assist with your luggage and escort you to your luxury vehicle. For VIP clients, we can also arrange fast-track services.

Question 5

Which UK airports do you serve from Cardiff and South Wales?

Accepted Answer

We provide luxury airport transfers and airport pickup services from Cardiff and South Wales to all major UK airports. Our services are organized into categories: London airport transfers (Heathrow, Gatwick, Stansted, Luton), regional airport transfers (Birmingham, Manchester, Bristol, Cardiff), and executive airport taxi for professionals. We also serve smaller regional airports and private airfields.

Question 6

What happens if my flight is delayed or cancelled?

Accepted Answer

We monitor all flights in real-time using live flight tracking systems. If your flight is delayed, we automatically adjust your pickup time at no extra charge. For delays over 2 hours, we may apply waiting charges. If your flight is cancelled, we'll work with you to reschedule or provide a full refund minus a small admin fee if cancelled within 24 hours.

Question 7

How long will my chauffeur wait at the airport after landing?

Accepted Answer

Your chauffeur will wait up to 60 minutes free of charge from the actual landing time (not scheduled time). This gives you ample time to clear immigration, collect luggage, and make your way to the arrivals hall. After 60 minutes, waiting charges of £30 per hour apply for executive vehicles and £40 for luxury vehicles.

Question 8

Do you track flight arrivals for airport pickups?

Accepted Answer

Yes, we track all flights in real-time. When you provide your flight number during booking, our system automatically monitors your flight status. Your chauffeur will be dispatched based on the actual landing time, not the scheduled time, ensuring they're ready when you arrive regardless of early arrivals or delays.

Question 9

What payment methods do you accept for chauffeur services?

Accepted Answer

We accept all major payment methods including: Visa, Mastercard, American Express, bank transfers, and corporate accounts with monthly invoicing. For security, we require full payment 48 hours before your journey via our secure payment system. We do not accept cash payments in vehicles for safety and insurance reasons.

Question 10

How much does an executive car service from Cardiff to London cost?

Accepted Answer

Our Cardiff to London executive transfers start from £320 in a Mercedes E-Class, and £395 in a Mercedes V-Class for up to 7 passengers. For detailed pricing, visit our Heathrow transfer page, Gatwick transfer page, or Gatwick to Cardiff luxury car service. Prices include fuel, tolls, parking, meet & greet service, and VAT. Contact us for exact quotes as prices may vary based on specific pickup/drop-off locations and time of travel.

Question 11

Are your prices fixed or metered like traditional taxis?

Accepted Answer

All our prices are fixed and agreed upon at the time of booking - no surprises! Unlike traditional taxis, we don't use meters. The price quoted includes all costs: fuel, tolls, congestion charges, parking fees, meet & greet service, waiting time (up to specified limits), and VAT. Additional charges only apply for extra stops or extended waiting beyond included time.

Question 12

Do you require a deposit for luxury car hire in Cardiff?

Accepted Answer

Yes, we require full payment 48 hours before your scheduled journey to confirm your booking.

Question 13

What luxury vehicles are available in your Cardiff fleet?

Accepted Answer

Our premium fleet includes: Mercedes E-Class (executive saloon), Mercedes V-Class (luxury MPV for up to 7 passengers), and Audi A6. All vehicles are fully licensed through Cardiff County Council, and maintained to the highest standards with climate control, and WiFi.

Question 14

Do your chauffeurs provide assistance with luggage?

Accepted Answer

Absolutely! Our professional chauffeurs always assist with luggage loading and unloading as part of our service. They're trained to handle luggage carefully and will ensure everything is secure in the vehicle. For airport transfers, they'll help transport your luggage from the terminal to the vehicle and vice versa.

Question 15

Can I request specific amenities in the vehicle?

Accepted Answer

Yes! All our vehicles come standard with complimentary WiFi, bottled water, phone chargers, and daily newspapers. You can request additional amenities such as specific newspapers/magazines, particular refreshments, child seats (free of charge), or any special requirements. Just let us know when booking and we'll accommodate your needs.

Question 16

What is your cancellation policy for airport transfers?

Accepted Answer

Our cancellation policy is designed to be fair: Cancel 48+ hours before: Full refund minus 15% admin fee. Cancel 24-48 hours before: 50% refund. Cancel within 24 hours: No refund, but we'll try to reschedule if possible. For flight cancellations by airlines, we offer full refunds or free rescheduling subject to availability.

Question 17

Can I change my booking details after confirmation?

Accepted Answer

Yes, you can modify your booking up to 24 hours before your scheduled pickup time. Changes might include pickup/drop-off locations, times, passenger numbers, or vehicle type. Some changes may affect the price. Contact us as soon as possible to make changes - we'll do our best to accommodate your needs.

Question 18

What happens if I need to extend my journey or add stops?

Accepted Answer

We're flexible! If you need to add stops or extend your journey, just inform your chauffeur or contact our office. Additional charges will apply based on extra mileage and time. For pre-planned multi-stop journeys, let us know when booking so we can provide an accurate quote and ensure adequate time allocation.

Question 19

Are your vehicles and chauffeurs fully licensed and insured?

Accepted Answer

Yes, absolutely. All our vehicles are fully licensed by local authorities, carry comprehensive commercial insurance, and undergo regular safety inspections. Our chauffeurs are DBS checked, and have extensive training in customer service, and local knowledge.

Question 20

Do you provide child car seats for family airport transfers?

Accepted Answer

Yes, we provide appropriate child car seats free of charge for all family transfers. We stock infant carriers (0-12 months), child seats (1-4 years), and booster seats (4-12 years). Please specify the age and number of children when booking so we can ensure the correct seats are installed before your journey.

Frequently Asked Questions

Most Popular Questions

How do I book an executive airport transfer from Cardiff to Heathrow?

Which UK airports do you serve from Cardiff and South Wales?

What payment methods do you accept for chauffeur services?

What luxury vehicles are available in your Cardiff fleet?

What is your cancellation policy for airport transfers?

Are your vehicles and chauffeurs fully licensed and insured?

How do I book an executive airport transfer from Cardiff to Heathrow?

How far in advance should I book my luxury chauffeur service in Cardiff?

Can I make multiple bookings for corporate airport transfers?

Do you provide meet and greet service at Cardiff Airport?

Which UK airports do you serve from Cardiff and South Wales?

What happens if my flight is delayed or cancelled?

How long will my chauffeur wait at the airport after landing?

Do you track flight arrivals for airport pickups?

What payment methods do you accept for chauffeur services?

How much does an executive car service from Cardiff to London cost?

Are your prices fixed or metered like traditional taxis?

Do you require a deposit for luxury car hire in Cardiff?

What luxury vehicles are available in your Cardiff fleet?

Do your chauffeurs provide assistance with luggage?

Can I request specific amenities in the vehicle?

What is your cancellation policy for airport transfers?

Can I change my booking details after confirmation?

What happens if I need to extend my journey or add stops?

Are your vehicles and chauffeurs fully licensed and insured?

Do you provide child car seats for family airport transfers?

Still Have Questions?