Question 1

Do you provide transport for medical appointments and hospital visits?

Accepted Answer

Yes, we provide comprehensive medical appointment transport services including: hospital appointments, GP visits, specialist consultations, dental appointments, physiotherapy sessions, chemotherapy appointments, dialysis appointments, and follow-up visits. Our service is designed to be reliable, comfortable, and discreet, ensuring you arrive on time for your medical appointments without stress.

Question 2

Do you have wheelchair accessible vehicles for medical transport?

Accepted Answer

Yes, we have wheelchair accessible vehicles available for medical transport. Our accessible vehicles can accommodate wheelchairs, mobility scooters, and passengers with mobility aids. We provide assistance with boarding and alighting, and our drivers are trained to handle medical equipment safely. Please specify your accessibility requirements when booking to ensure we provide the appropriate vehicle.

Question 3

How far in advance should I book medical appointment transport?

Accepted Answer

We recommend booking medical appointment transport at least 24-48 hours in advance to ensure availability, especially for wheelchair accessible vehicles. However, we can often accommodate same-day bookings subject to availability. For regular recurring appointments (weekly dialysis, monthly check-ups), we can set up regular bookings to ensure consistent service. Early booking is especially important for early morning appointments.

Question 4

Do you provide transport for elderly patients?

Accepted Answer

Yes, we specialize in transport for elderly patients. Our service includes: patient assistance with boarding/alighting, extra time for comfortable entry/exit, patient-friendly vehicles with easy access, assistance with mobility aids, and patient, caring drivers. We understand that medical appointments can be stressful, and we provide compassionate, supportive service to make the journey as comfortable as possible.

Question 5

What if my medical appointment runs late?

Accepted Answer

We understand that medical appointments don't always run on time. We provide flexible waiting time for medical appointments - typically up to 1 hour of complimentary waiting time. If your appointment runs significantly over, we can adjust pickup times. Our drivers monitor appointment times and are flexible with scheduling. There are no extra charges for reasonable delays due to appointment overruns.

Question 6

Do you provide transport to all hospitals and medical facilities in Cardiff?

Accepted Answer

Yes, we provide transport to all hospitals and medical facilities in Cardiff and South Wales including: University Hospital of Wales, Noah's Ark Children's Hospital, Llandough Hospital, St David's Hospital, private hospitals, GP surgeries, dental practices, specialist clinics, and physiotherapy centers. We have extensive knowledge of all medical facilities and can provide door-to-door service from your location to any medical facility.

Question 7

Is your medical transport service discreet and confidential?

Accepted Answer

Yes, absolutely. We understand that medical appointments are private matters. Our service is: completely discreet (no external markings indicating medical transport), confidential (all information is kept private), professional (drivers are trained in patient care), and respectful (we treat all passengers with dignity and respect). We provide the same high-quality service whether you're traveling for medical appointments or other purposes.

Question 8

Can I book regular medical appointment transport?

Accepted Answer

Yes, we offer regular booking services for recurring medical appointments. This is perfect for: weekly dialysis appointments, monthly check-ups, regular physiotherapy sessions, chemotherapy treatments, and other recurring medical visits. Regular bookings ensure: consistent service, same driver when possible, priority booking status, and often better pricing. Contact us to discuss setting up regular medical transport.

Question 9

Do you provide transport for medical emergencies?

Accepted Answer

While we provide urgent medical transport for non-emergency situations (urgent appointments, missed transport, etc.), we are not an ambulance service. For life-threatening emergencies, always call 999 for an ambulance. However, we can provide urgent transport for: urgent but non-emergency appointments, missed scheduled transport, and time-sensitive medical visits. Our 24/7 service means we're available when you need us.

Question 10

What makes your medical transport service suitable for patients?

Accepted Answer

Our medical transport service is designed specifically for patients through: comfortable, clean vehicles, patient assistance with boarding/alighting, wheelchair accessible options, flexible timing for appointment delays, discreet and confidential service, professional drivers trained in patient care, and understanding of medical appointment needs. We've transported thousands of patients to medical appointments and understand what makes a good medical transport experience.

Medical Appointment Transport Cardiff

Medical Appointment Transport Services

Hospital Appointments

GP & Specialist Visits

Elderly & Accessibility

Why Choose Our Medical Transport Service?

Discreet & Confidential

Reliable & Punctual

Patient Care

Comprehensive Coverage

What Our Clients Say

Medical Appointment Transport FAQ

Do you provide transport for medical appointments and hospital visits?

Do you have wheelchair accessible vehicles for medical transport?

How far in advance should I book medical appointment transport?

Do you provide transport for elderly patients?

What if my medical appointment runs late?

Do you provide transport to all hospitals and medical facilities in Cardiff?

Is your medical transport service discreet and confidential?

Can I book regular medical appointment transport?

Do you provide transport for medical emergencies?

What makes your medical transport service suitable for patients?

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